The Price You Pay For Outdated Surgical Preference Cards

Surgical staff do not trust cards to be up-to-date…

Whether it’s your smartphone, desktop, or cable channels we’ve all developed individual preferences, which have turned into expectencies. It’s what we use to measure our satisfaction of products and services. It’s why you go to your favorite Starbucks for premium coffee, just to hear the barista call out your favorite latte while greeting you…

Preferences are things that differentiate you from others based on personal settings you adjust for self assurance, convenience, or greater results. Over time these preferences change… It’s who we are and what makes us unique.

What if you were unable to edit your favorites list of contacts? Over time you’d develop a list of people you’d probably prefer not to call…

Surgical Environment

This is just one depiction of what’s happening to surgeons in operating rooms all over the country; whether it’s a 500-bed hospital or an active surgery center. As surgeons hone in on their craft they often develop individual preferences by procudure detailing the preferred products, instrumentation, genres of music, positioning of equipment, and many other surgical needs.

These specific preferences have been turned into Preference Cards, and are entered into clinical systems to print whenever a surgeon does a specific surigcal procedure. A preference card literally instructs surgical technicians on how to properly setup for each procedure. Preference cards also help with capturing charges and tracking the average cost of surgical procedures by surgeon. Unfortunately over time these preference cards have become outdated and rather difficult to manage within most clinical systems which creates frustration amongst surgeons and staff.

“Over 80% of surveyed surgeons are dissatisfied with their preference cards”

Dissatisfied Surgeons Become:

  1. Less safe & less productive

2. More difficult to retain

3. Expensive to replace

10% of intraoperative medication errors result in harm or death to patients and 19% of these errors are a direct result of inaccurate preference cards

Frankly put, good surgeons are assets and are recruited by healthcare providers to improve the quality of care, drive volume, and raise contribution margins. Satisfiers usually derive from operational efficiencies and accessibility hence the importance of accurate preference cards.

“75% of perioperative nurses express concerns regarding accuracy of surgical preference cards”

The Costly Price You Pay:

The risk of complications rises when preferred equipment or supplies are not provided ddue to inaccurate preference cards. This also causes frustration amongst surgeons and increases the following cost:

  1. Delayed procedures which frustrates surgeons, staff, and patients.
  2. 30% of items pulled prior to surgery go unused.
  3. Wasted materials and supplies can be attributed to out-of-date cards.
  4. Re-sterilizing and re-stocking unused instruments & other reusable items.

You cannot continue to do things the same way and expect to get a different outcome. Not recognizing this is how most facilities have come to be where they are today with outdated cards that are unsafe, frustrating and costly.

“The average operating room has over 5,000 individual preference cards, 90% of them are either inactive or outdated”

The Importance Supply Chain Intelligence

Hybrent understands the need of supply chain intelligence and uses the latest technology to improve these pain points and improve preference card management, with various integration startegies. Customers are seeing the following results:

• Improved resource management and optimization
• Enhanced flexibility and adaptability to surgeon preferences
• Increased charge capture and billing accuracy
• Simplified inventory management

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