Heather R. Younger, J.D. – Medium

Heather R. Younger, J.D.

Heather R. Younger, J.D.

Soft skills ain’t so soft after all.

Maybe it’s the lawyer in me, but I despise the phrase “soft skills.” It drives me nuts when people ask me what I do. Then, I tell them, and…

4 min readJun 16, 2018

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Soft skills ain’t so soft after all.

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Heather R. Younger, J.D.

The #1 way to reveal the rainbow inside of the people you lead.

“Mommy, look over there. There is a rainbow!” said my son, Matteo. I said, “I see it honey!” Then, he said, “Mommy, a plane is going into…

3 min readMay 7, 2018

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The #1 way to reveal the rainbow inside of the people you lead.

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Heather R. Younger, J.D.

5 ways organizations can protect their employer brand.

In recent weeks, some high-profile organizations have had very negative media, from Facebook to Starbucks to Sun Country Airlines…

4 min readApr 18, 2018

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Heather R. Younger, J.D.

4 Ways to Leave a Positive Legacy at Work

I was recently listening to one of Zig Ziglar’s books. He spoke of the importance of leaving a legacy or making our mark in the world. He…

4 min readApr 13, 2018

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4 Ways to Leave a Positive Legacy at Work

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Heather R. Younger, J.D.

Thou Shall Put Employees First.

Employees are a company’s greatest asset — they’re your competitive advantage. You want to attract and retain the best; provide them with…

4 min readApr 9, 2018

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Thou Shall Put Employees First.

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Heather R. Younger, J.D.

4 Things That Make Employee Engagement Impossible.

Gallup defines “engaged” employees as those who are involved in, enthusiastic about, and committed to their work and contribute to their…

5 min readApr 8, 2018

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4 Things That Make Employee Engagement Impossible.

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Heather R. Younger, J.D.

Remote employees need love too: 5 ways to stop them from quitting!

Often, when we talk about engaging our employees, we forget about remote team members, those employees housed outside of the main…

4 min readApr 8, 2018

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Remote employees need love too: 5 ways to stop them from quitting!

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Heather R. Younger, J.D.

Heather R. Younger, J.D.

Heather is the best-selling author of, “The 7 Intuitive Laws of Employee Loyalty” and the founder and CEO of Customer Fanatix.

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