Tech leaders are (and should continue) searching for approaches to effectively implement artificial intelligence into their organisations and, in this manner, drive value. Also, though all AI technologies most definitely have their own merits, not every one of them merits putting resources into.

With so many intricate names, like machine learning, neural circuits, deep learning, predictive analysis etc., it’s comprehensible that people get confused.

From Alexa to self-driving cars, artificial intelligence (AI) is advancing quickly. …


Connected technology, Internet-enabled (IoT) devices and other digital services each come with their particular security risks. However, once used in association with businesses and their data, these technologies can present added cybersecurity risks than those for private use.

Vendors, suppliers, partners and other third parties associated with your business can also increase the risk for a data breach. Consequently, law firms and other companies have spent millions on cybersecurity solutions to combat the threats of the horde of online, data-driven business services.

We all have witnessed how history tends to repeat itself, especially when it comes to managing information security in the enterprise. It’s human nature to believe that nothing wrong will happen to us, and therefore, we don’t need to be ready. …


We are in 2018, and 66% of Global 2000 CEOs have digital transformation at the epicenter of their corporate strategies[1]. However, many organisations continue accumulating the crippling technical debt and spiraling complexity that holds back innovation.

In Digital Transformation people depend on an organisation’s IT. But IT teams are usually included as late as possible because nobody wants to bother them with just “thoughts”. While digital innovation is getting up to speed, information technology is falling progressively behind.

So, what is keeping down digital transformation and making life troublesome for so many CIOs and their organisations?

IT departments always seem to be short on resources. They need to maintain vast and fragile system landscapes which have been growing enormously over time. Some IT departments spend the most significant part of their efforts “to keep the lights on”. …


A quarter-century back, researchers at CERN created the World Wide Web. Since then, the Internet has transformed the way we communicate, the way we work together, and even the way we live. From numerous points of view, the ideas that gave birth to Google, Facebook, Twitter, and so many others, have now really transformed our lives, and this has brought us many real benefits such as a more connected society. Chat Bots are a part of this transformation.

It was stated at the FutureLaw 2017 Conference of CodeX that founders of various chatbots have already raised over 170 million dollars in VC funding in total and the legal market is getting their part. …


As the pace of technological development accelerates, the old-style law firm model is being progressively challenged. To thrive and subsist, law firms are re-assessing their business, reinvigorating their client relationships, and, as a whole, redefining what is to be a lawyer. Key topics are emerging, such as closer client-lawyer partnerships founded on a clear understanding of the client’s business goals and challenges. Flexible work practices, more fascinating and complex work for lawyers, and strong uptake of legal tech also characterize the new law firm.

While technology is absolutely an enabler to change, it isn’t really driving change — innovative and creative ideas do. The tech storm that has disrupted banking, retail, transport and accommodation, will not spare lawyers. The fact is that the adoption of new technologies has generated significant legal challenges, and it is not necessary to use science fiction to check existing and current consequences in this regard. …


Lack of innovation spells fate for any business. If an organization isn’t changing as quick as or quicker than its clients, it will almost certainly fail; it is simply a question of when. This is a certainty for law firms, given the changing legal landscape, fluctuating client priorities, and the entrance of potentially disruptive influences in all the industries and formerly established business models.

The vast majority confuse innovation with invention. You don’t have to invent the next legal big thing; innovation is about improvement. …


When we talk about design, we frequently attach an article to it, mentioning to a particular design as being wonderful or elegant. …

Helder Santos

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store