…rties arise as the result of the many local interactions of the system’s components. In this light, corporate culture itself can be seen as an emergent property resulting from the countless interactions taking place between the members of an organization and its outside world.
“We all find democracy to be a fundamental issue in our lives,” he says. “We will send our sons anywhere in the world to die for it. We will not participate in a society where we can’t choose our own [leaders]…but, I’ve never seen a democratic workplace. So it’s very important for our lives, except where we spend 60% of our time.”
…ic approaches like those found in the matrix organization center on the difficulty of coordination. Yet the rise of the empowered consumer demands that we push control all the way to the bottom—indeed, even outside the organization into the hands of customers, suppliers and other stakeholders. To do this, we need structures that provide for increased collaboration even at the expense of managerial control.