Future of Information Architecture

Information Architecture (IA) is all around us, in websites or apps we use, or even in physical places we go to. IA helps us finding and understanding what we are looking for. According to Wikipedia, it is “the art and science of organizing and labeling websites, intranets, online communities and software to support usability and findability, and an emerging community of practice focused on bringing principles of design and architecture to the digital landscape.”

Photo credit: Mary Butler

IA is an important skill for UXers and other disciplines like content strategy, technical writing and interaction design.

An information architect organizes information so people can easily find right answers to their questions.

Having a great information architecture is a vital concept to create a positive user experience including accessibility, usability and findability.

Information architects create labeling systems which make sense to users. To find the best way for organizing and labeling information, architects must think about target audience. They use sitemaps to organize data which flow through the site.

Finding what our users needs and being successful in their search is the most important task for information architects.

Let’s think, how they can make better design decisions. Imagine instead of searching in a website and looking for something we need, asked IBM’s Watson, Apple’s Siri, Amazon’s Alexa, Google Home or any other voice interfaces to do that task for us.

Amazon alexa

They would start analyzing the unstructured data and would communicate the result with us.

We all are exited to see what voice can do and how it can fit into user’s daily needs and lives. If they could understand our questions even though our questions were not clear.

Navigating via voice is becoming real. As these systems improve, avoiding human-machine misunderstandings and hassle free communication with machines is becoming a reality.

Although including a voice navigation system into user interfaces is going to be a new challenge for IA, ultimately it is going to help people with disability have a better web accessibility.