An Explicit Guide: How Does UberEats Clone App Work?
In the fast-growing digitized world, application software has bridged the gap between service providers and consumers like never before. Of the many contributions that applications can give, Food ordering and Delivery is positively the most significant and helpful one.
UberEats is an online food delivery mobile application where people can place their food order from their favorite restaurant at anywhere time. The goal is to make the app accessible and intuitive for customers, delivery agents, restaurant owners, and admins.
In this blog, we will see how the UberEats clone app works for Customers, Delivery Agents, Restaurant Owners, and admins.
1. Here is how the UberEats app works for Customers:
Browse the Restaurants:
The customers can browse and find the restaurants by exploring the feed. The app’s main page gives a list of available restaurants offering discounts on different cuisines. Customers can apply various filters, such as cuisine, price, distance, and time to get the most relevant suggestions.
Food Selection:
Once the customer opens the restaurant menu, they can browse through the list of items that are currently available for delivery. Customers can choose the required food items to add to the cart.
Order Finalization:
Once the Food order has been selected, the customers can proceed to the checkout cart that lists all the charges, including delivery charges, and applicable taxes.
Reliable Payment Option:
The Customers can have a secure payment transaction in the UberEats clone app. Customers can pay for their orders via cash, wallet, credit cards, debit cards, and PayPal.
Order Tracking:
After the payment, the restaurant confirms the order and prepares the food. A delivery agent is assigned for the food delivery of different orders. Customers can check the status of their order whether the food is still being prepared or the delivery agent has left for the delivery. They can even call the delivery agents for further assistance.
Order Delivery:
Customers get the notification when the delivery agent reaches your location with an order. Once the order is delivered, customers can rate the delivery service and later give feedback on the quality of food and service.
2. For Delivery Agents:
For Delivery agents, app management should be a breeze. That’s where UberEats takes an edge over its competitors. It works for Delivery agents like:
Profile Creation:
Delivery agents can create a quick profile and get onboard by filling in the details like, name, contact details, and verification documents.
Notification & Alerts:
The Delivery man receives real-time notifications and alerts when a new order is assigned to them.
Order Accept / Reject:
Based on the delivery man’s availability, they can accept or reject the delivery request. In case, they get locked up in any situation they usually leave the order request and another delivery man may take it up.
Route Optimization:
The UberEats clone script finds the fastest and shortest route for the delivery man to deliver the order as early as possible.
Commission Tracking Report:
A delivery agent can view their total earnings, the amount for the last trip, and the commission received from each order, and can also view the trip history like a completed trip, accepted trip, and canceled trip.
3. For Restaurants:
- The Restaurant owner or vendor should create a profile log in to the account and add menu items for the customers.
- The Restaurants can add or modify the items to their restaurant menu and update them with new offers, deals, pricing lists, or special announcements.
- The Restaurants can view the order requests in a dashboard. Once the order is received from the customer, the restaurant makes an order ready and sends a notification to the delivery agent to deliver the order.
- Also, restaurants can accept or reject orders based on the food available for delivery.
4. For Admin:
- Admin will monitor the new registered clients and restaurants, the number of delivery agents, and other various information via the admin dashboard panel.
- Admin can manage or add the new offers and discounts available at particular restaurants or for some special occasions. They can also create a promo code for customers to apply at checkout for the deals.
- Admin can also manage orders, users, languages, currencies, payment methods, and more.
- If the user pays for their order through the COD process, the delivery agent will deduct their commission and transfer it to the admin.
Revenue Model for UberEats Clone:
Booking Fee or Service Fee:
In UberEats, Admin can receive a commission fee from the restaurant owners or vendors on the cost of each item that is ordered by the customers.
Restaurant Owner Commission Fee:
UberEats was developed to help restaurant owners attract more users and reach a large customer base by listing their restaurant placements or suggested lists.
Delivery Fee or Convenience Fee:
UberEats helps the admin to charge a flat delivery fee from its customers for their orders. The delivery charges will vary depending on the customer’s availability, and location.
Delivery Agent Commission Fee:
The amount that UberEats says it charges their delivery agents is 25% (It can be changed as per the admin’s wish), but it takes a little more than that from their earnings.
Wrapping Up:
UberEats offers resources and experiences your restaurant may just not have, as well as secure payment options, a network of delivery men, doorstep delivery services, and real-time order tracking.
Being listed in this blog, the food delivery script will result in improved visibility for restaurants. You will be able to reach new audiences and markets, without having to invest in marketing yourself.
