Digital Transformation changing the face of banking

Hilma Petrus
Sep 4, 2018 · 3 min read

“The economic environment is being reshaped by industry and technological trends, which are disrupting business models and fundamentally changing jobs.”[1]

One of the disruptions taking place are around Smartphones; which have become the heart of a digital revolution that will transform how we manage our money and do business.

Banking experience in line with your lifestyle

Do you ever find yourself driving to an FNB branch to transfer or deposit money, just to find yourself standing in a long queue for about an hour and only to be late for work?

The face of digital banking is changing; banks such as FNB Namibia have started and continue to invest in digital-only services that will enable customers to help themselves. As new technology develops…young professionals can now have an even better banking experience that is in line with their lifestyles.

FNB App,

Online Banking

With all these technological advancements, why should you wait hours to visit a branch to make a payment?

When you can bank anywhere, and time from the convenience of your smartphone.

In fact technology has enabled banks such as FNB to capitalise on the digital transformation and leverage on engaging customers to bank in the palm of their hands.

Imagine, having to deposit money yourself at an ATM (using FNB’s Advanced ATMs) with and without your card at 00:00; or applying for your card via online banking while you are seated in a board meeting.

Gone are the days when you would go for dinner with your friends, realise you don’t have money and you would all walk to an ATM to withdrawal, to contribute to the bill. With the FNB App a group of friends can all use Geo Payments to split the bill or send money to designated person within a 5km radius and have them swipe the bill. It’s amazing how FNB Namibia is using digital transformation to promote cash-less transactions and helping to reduce the amount of physical cash in the economy.

How to get started

Do the right thing and migrate to FNB’s e-channels, and enjoy the benefits of banking in the comfort of your home, office or while on the move.

FNB App — https://fnbnamibia.com.na/ways-to-bank/for-me/fnbBankingApp.html

[1] https://www.digitalistmag.com/digital-economy/2017/04/19/digital-transformation-rewriting-business-models-05042457 , written by Ginger Shimp

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