Himshikha PantEmotionally intelligent AI chatbots: The future of customer experienceWhen you’re frustrated with a product and need help, the last thing you want is a cold, robotic response. Emotionally intelligent AI…Oct 8Oct 8
Himshikha PantinClootrackThe dual impact of open banking: streamlining payments & enhancing cxAug 7Aug 7
Himshikha PantinClootrackCybersecurity as a competitive benchmark for customer experienceThe more technologically advanced customer experiences you deliver, the more data your users generate. This, in turn, offers you untapped…Jul 10Jul 10
Himshikha PantinClootrackDecoding customer insights: From data to actionable strategiesImagine looking into a magic crystal ball that reveals your customers’ desires, frustrations, and preferences. What if you could transform…Jul 5Jul 5
Himshikha PantSo true! A friendly and positive communication approach can turn a regular interaction into…Jun 13Jun 13
Himshikha PantinClootrack5 Tips for food delivery app platforms to optimize customer experienceHow we eat is changing. There’s no cuisine or dish you can’t get delivered at home; even time is no longer a constraint. With more…Jun 13Jun 13
Himshikha PantinClootrackThe link between customer experience, client-centricity & business growthThe customer experience before, during, and after the sale matters because it impacts customers’ overall opinion about your brand and their…Jun 5Jun 5
