Dynamics AX Support Ends — How to Stay Up-to-Date

Hire Dynamics Developers
4 min readMay 28, 2024

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Microsoft Dynamics AX support options

Dynamics AX support ends. As of January 10, 2023, the final iteration, AX 2012 R3, will no longer get security upgrades. The suspension of upgrades and formal support from Microsoft raises worries about system security and functionality. So, it is critical for users to understand the procedures required for future planning, whether it is switching to a new system or seeking alternate options to maintain their current installations.

What actions should you take to ensure your data remains organized and secure, and what are your options for continuing Microsoft Dynamics AX support? Let’s look at the possibilities for efficiently managing these adjustments.

Briefly about Microsoft AX Support Lifecycle

The Microsoft Dynamics support lifecycle lasts ten years for each version. It is separated into two major phases.

Mainstream Support

It is the first stage in the lifespan. During this time, customers get full assistance, including security updates, non-security hotfixes, and the ability to request features. For AX 2012 R3, this phase ended on October 12, 2021.

Extended Support

It replaces Mainstream Support but provides fewer services. It includes security upgrades that protect the equipment from hackers and data leaks. The extended support for AX 2012 R3 was terminated on January 10, 2023.

If you are using any version of Axapta, you may not notice any immediate concerns, but a lack of updates from Microsoft can lead to major problems managing your data over time. It might result in system problems, potentially disrupting your operations. To ensure smooth business operations in the future, your team should start looking into the best viable alternatives.

How to Continue Dynamics AX Support Services

Consistent maintenance of your ERP system ensures excellent data management and security and increases the system’s life. Even once official help stops, there are ways to keep your ERP modules working properly. Examine these options to find the best fit for your requirements.

Dynamics AX to Dynamics 365 Migration

Microsoft advises utilizing its most recent software platform, which comes with frequent updates and company assistance. This platform improves integration with current modules while also introducing new capabilities. Making the move to this new system could greatly enhance your company’s operations by utilizing cloud-based technologies, advanced analytics, and artificial intelligence capabilities. If you’re ready for change, Dynamics 365 migration services will provide you with professional assistance in setting up and customizing a system.

Hire Professional AX Support Engineer

If you’re short on time or haven’t upgraded to the latest software yet, consider hiring an AX developer. This option keeps your present system running smoothly. A professional team conducts debugging and ensures that your program is secure. This strategy guarantees that your system runs smoothly even without fresh upgrades. It allows you to extend the life of your applications and keep them running smoothly without major changes. Also, you may choose Dynamics AX custom development to set up a new system for your specific business needs.

Dynamics AX Support Services You May Get

You may start cooperating with reliable Dynamics AX consulting specialists who have extensive experience with Axapta. They will keep your system healthy for years to come thanks to their wide backgrounds and in-depth knowledge of many sectors. In a nutshell, here are the most important tasks specialists can complete.

Security Updates

Maintaining strong security is critical, especially when dealing with sensitive data and financial activities. Experts provide strong security measures and regular upgrades to protect your systems from any threats and keep your data secure.

Customization

Off-the-shelf solutions might not always satisfy the particular expectations of every firm. That’s why experts are equipped to modify your modules specifically to the requirements of your industry.

Health Checkups

Regularly reviewing your program allows you to identify problems before they become serious. During these reviews, specialists extensively inspect your systems to ensure that they are functioning properly, which aids in sustaining peak performance over time.

Choose A Reliable Expert — Tips & Tricks

Have you decided to stay with AX and look for migration assistance? Here are a few crucial tips to help you select the best professional to keep your ERP running:

Set Clear Goals

Define your specific demands and objectives. This clarity will help you pick a specialist whose skill matches your needs.

Review Candidate Profiles

Find the resumes of candidates who closely match your objectives. Review their abilities and qualifications, and share your opinions.

Verify Technical Skills

Make sure the applicant you are considering has extensive Axapta experience. Look for credentials or previous projects as proof of their expertise in managing similar systems.

Evaluate Communication Abilities

Effective communication is key. A good consultant will be able to demystify difficult technical issues and keep you informed at all stages.

Start Collaboration

Once you’ve found the appropriate individual, start cooperating and implementing your goals.

Conclusion

In conclusion, Microsoft Dynamics AX Support services are the best solution for those who want to stay with their system despite completing the official life cycle. The help of specialists allows you to install security updates promptly and keep the software in good condition. Moreover, you can choose an alternative option and go to more modern modules. Make the right decision and enjoy the process!

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