Christine JamesHow Customer Service has Evolved into Customer Experience — Entrepreneur Business BlogThe future and importance of well-thought-out customer service can’t be overemphasized. The goal of every branding and marketing strategy…Jul 31, 2020Jul 31, 2020
Christine JamesShould You Encourage Your Customer to Leave a Review?One strategy to attract more customers to your business — or turn casual window shoppers into excited buyers — is to ask your customer to…Jul 29, 2020Jul 29, 2020
Christine JamesYour Social Media Response Time May Be Hurting Your Business31% of people today expect a response from companies on social media within 2 hours, while 37% of those same people expect a response in…Jun 23, 2020Jun 23, 2020
Christine JamesThe Relationship Between Negative Reviews and SEO — business.comManaging your brand’s SEO (search engine optimization) often feels like trying to catch cats in the dark. You know what success looks like…Apr 24, 2020Apr 24, 2020
Christine JamesOnline Customer Service for Entrepreneurs — Tricky EnoughEvery entrepreneur understands that from time to time, their limits will be tested.Mar 21, 2020Mar 21, 2020
Christine JamesDo Customer Service Agents Need Specific Personality Traits?Offering the best customer service usually begins with finding and recruiting the most qualified employees. Although this is an imperfect…Mar 19, 2020Mar 19, 2020
Christine JamesDo Customer Service Agents Need Specific Personality Traits? — Latest GadgetsOffering the best customer service usually begins with finding and recruiting the most qualified employees. Although this is an imperfect…Mar 19, 2020Mar 19, 2020
Christine JamesHow to Defend Against Negative SEO AttacksIf you can’t beat them outright, bring them down. This is the mindset of some of the latest blackhat SEO proponents. Because it’s getting…Mar 17, 2020Mar 17, 2020
Christine JamesThe Psychology of Sales — 5 Principles to Keep in MindBACK TO CONTENTNov 13, 2019Nov 13, 2019
Christine James7-Step Guide To Incorporate Social Listening Into Your Customer ServiceMost people know by now that customer service plays a huge part in any of today’s successful businesses. Part of that includes taking what…Nov 13, 2019Nov 13, 2019