How to Fix QuickBooks Desktop Payroll Error Code 557?

4 min readJun 27


Running a business requires meticulous management of many aspects — stocks, accounts, demand-supply equilibrium, and profit-loss margins, among other factors. The sophisticated accounting software, QuickBooks, aids in streamlining these processes. However, users may occasionally encounter errors such as the QuickBooks error code 557. This article will delve into understanding this error and discuss various methods to rectify it.

A Peek into QuickBooks Error Code 557

QuickBooks error 557 often appears after an upgrade to a new QuickBooks version, during the downloading of payroll updates. The error manifests as a message stating, ‘QuickBooks has encountered a problem and needs to be closed. We are sorry for the inconvenience.’ This issue generally affects Windows XP, Vista, 7, and 8 users.

While QuickBooks is typically user-friendly, certain errors require comprehensive troubleshooting. Error 557 can be triggered by incorrect syntax, command issues, insufficient disk quota, or a lack of space. Moreover, it is often related to payroll issues.

Reasons behind QuickBooks Payroll Error 557

QuickBooks assist in simplifying the process of paying employees, a critical aspect of any business. To ensure its compatibility with various software, QuickBooks frequently updates its features. However, error 557 can occur if QuickBooks is improperly configured during these updates.

Furthermore, if there are inaccuracies in the Windows system, such as erroneous input or removal of crucial directory files, the error can arise. It can also be attributed to system crashes or malware attacks.

Comprehensive Guide to Fix QuickBooks Payroll Error 557

This section will provide a step-by-step guide on several methods to resolve QuickBooks error 557.

Solution 1: Using System Restore

  1. Log in as administrator and go to ‘Programs’ from the start button.
  2. Select ‘Accessories’ and navigate to ‘System tools’.
  3. Choose the ‘System Restore’ option.
  4. A new screen will appear, select the option to restore your system and click ‘Next’.
  5. Choose the ‘on the list click a restore point’ option and select the most recent system restore time.
  6. A confirmation window will appear, click ‘Next’ again.
  7. The restoration process will commence upon clicking.
  8. After completing the steps, restart your system and open QuickBooks.

You may also read: QuickBooks Error PS036

Solution 2: Registry Fix

  1. Start the system and type ‘command’ in the search box.
  2. Hold ‘Ctrl + Shift’ keys and hit ‘Enter’ to open the permission panel.
  3. Click ‘Yes’ to proceed.
  4. In the registry editor, select the key related to Error 557.
  5. From the file menu, choose ‘Export’.
  6. In the ‘Save In’ list, pick the folder to save the QuickBooks backup key.
  7. Type a name for your backup file in the ‘File Name’ box.
  8. Ensure the ‘Selected branch’ is chosen in the ‘Export Range’ box and click ‘Save’.
  9. The backup of your QuickBooks-related registry entry will be created.

Solution 3: QuickBooks Update

  1. Open QuickBooks Desktop and click on the ‘Help’ menu.
  2. Choose ‘Update QuickBooks Desktop’ and click on ‘Update Now’.
  3. Check ‘Reset Update’ and click on ‘Get Updates’.
  4. Once the update notification appears, reboot your system and verify if the error has been resolved.

Solution 4: Service Key Update

  1. Open QuickBooks and go to the ‘Employees’ menu.
  2. Click on ‘My Payroll Services’ and choose ‘Manage Service Key’.
  3. In the QuickBooks service keys Window, click the ‘Edit’ tab and note the service key.
  4. Click on the ‘Add’ tab and enter the service key.
  5. Click ‘Next’, then ‘Finish’.
  6. If a payroll update message appears, click ‘OK’.
  7. Verify that the service status shows ‘Active’, conclude the process by clicking ‘Next’, and check if the issue is resolved.

If the error persists despite trying these solutions, seek professional assistance. QuickBooks Data Migration Services professionals are equipped to provide reliable and efficient solutions. Dial 1–888–538–1314 for technical support.

Frequently Asked Questions

1. What is QuickBooks Error 557?

QuickBooks Error 557 is a runtime error that interrupts the software’s ability to access the company file, potentially blocking access to financial data.

2. What causes QuickBooks Error 557?

This error can arise from several sources, such as incorrect configuration settings, outdated software, damaged company files, or conflicting software/hardware.

3. How can I fix QuickBooks Error 557?

You can rectify this error through various methods like updating QuickBooks, repairing the company file, and disabling conflicting software or hardware. If unsuccessful, consider reinstalling QuickBooks or reaching out to QuickBooks support.

4. How to prevent QuickBooks Error 557 in the future?

Regularly updating and maintaining your QuickBooks software, regularly backing up company files, avoiding conflicting software or hardware installations, and maintaining a system free from malware can help prevent this error.




Arthur is a marketing expert with over 10 years of experience. He works at qbdataservice and specializes in developing effective marketing strategies.