Head hunting lesson from Human Resource Director of UPS (P1)

During 25 years working for UPS, Regian Hartley has taken charge of head hunting issue, and now she is Human Resource of this world wide delivery service brand.

It’s is hard for you to deny wise advice from a person who has deep knowledge and practical experience in head hunting like her. Following is the lesson that head hunting specialist Regina Hartlley give to recruiters.

Head hunting lesson from Human Resource Director of UPS (P1)

Consideration between The Silver Spoon and The Scrapper

Your company is hiring. The job application is sent to, and the best candidates have been filtered out. Round selection starts.

Candidate A: Reputed university, GPA 4.0, a great resume, recommendation letter has good opinion — are the important highlights. Candidate B: Graduated from the state university, has worked many different jobs as cashiers, employees waitress and singer. Remember, both of them are qualified to meet company requirements. So I ask you: If you were me, who would you choose?

I and my colleauges call two types of candidates above with the formal terminology. We call A as The Silver Spoon — who has obvious advantages and is sure to be successful; and B is The Scrapper) — who struggle with huge risks in order to reach the same destination.

CV shows the working history of a person. Over the years, as a head hunting specialist, I’ve learned a few things about some people whose experience is like a piece of quilt patch holes which make me have to stop and consider carefully, before I put their résumé aside. A series of odd jobs may indicate instability, lack of concentration, unpredictability, or they can be a sign of the determination to struggle against the obstacles, which at least makes The Scrapper deserve an interview.

To be clear, I have to say I do not have any biases against The Silver Spoon. Entering and graduating from a prestigious university requires a lot of efforts and sacrifices. But if your whole life has been leading to consistently achieve success, how can you handle difficult situations? A person who I used to rent felt that he had graduated from a well-known university, so there are some jobs are too trivial compared with his capabilities, such as working as a temporary manual staff which helps him better understand business process. Gradually, he resigned.

On the other hand, what happens when your whole life has been predicted that there will be always failed, but you really reach success in the end? I encourage you to interview people who belong to other forms: The Scrapper.