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Dun Huang
Dun Huang

72 Followers

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Published in

UX Planet

Β·Dec 5, 2017

Redesign Help Center in Zendesk

How I redesigned the Emerson Suite Help Center in Zendesk β€” The Emerson Suite Help Center is a knowledge library that provides helps for the Emerson Suite users. It reduced the time and stress for the user to find the answers they need with well organized information structure and easy to use user interface. My role was to research, design and…

UX

6 min read

Redesign Help Center in Zendesk
Redesign Help Center in Zendesk
UX

6 min read


Published in

UX Planet

Β·Nov 10, 2017

How I redesigned the Emerson Suite Goal Setting tool

Problems When I first joined the team, I showed my friends the product I was going to be working on. One of the comments I can’t get away from is β€œit looks like a poorly edited PDF document”. But it’s actually an app, a cloud-based web app. …

UX

10 min read

How I redesigned the Emerson Suite JEP tool
How I redesigned the Emerson Suite JEP tool
UX

10 min read

Dun Huang

Dun Huang

72 Followers

πŸ‘¨πŸ»β€πŸ’» UX/UI Designer πŸ“ Toronto πŸ”— https://dunxux.com

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