V11𝕏YComparing the UCD & HCD design process with the development methodology BDD.User-Centered and Human-Centred designs are two approaches for creating systems that prioritise the user’s needs and wants. They focus on…Feb 1Feb 1
V11𝕏YUnderstanding UX and CXUser Experience (UX) and Customer Experience (CX) are two pivotal concepts in User-Centric Design, each with distinct focuses and impacts…Jan 28Jan 28
V11đť•ŹYUX Measurement Strategy for Continuous ImprovementsPlanning and execution based on data and metricsAug 25, 2023Aug 25, 2023
V11𝕏YHow to avoid the project & product documentation hell!Transforming project and product documents into simple and easy-to-access space is essential for efficient communication, collaboration…Aug 25, 2023Aug 25, 2023
V11𝕏YContinuous improvements driven by data and reportingEnsuring that data and reporting meet users' needs for understanding processes and tracking improvements requires a systematic approach…Aug 25, 2023Aug 25, 2023
V11𝕏YFears and Hopes Unveiled: Navigating design process and challengers through collaborative sessions.A fears and hopes session is a structured and collaborative discussion to uncover the concerns, worries, aspirations, and positive…Aug 18, 2023Aug 18, 2023
V11𝕏YKnowledge Graphs for UX Design ProfessionalsA Knowledge Graph in user experience design refers to a structured representation of interconnected concepts, entities, and relationships…Aug 17, 2023Aug 17, 2023
V11𝕏YManaging Customer relations and meeting OLA (Operational-Level Agreement)As a Service Delivery Manager, you are responsible for ensuring that your organisation's services meet the agreed-upon standards and…Aug 17, 2023Aug 17, 2023
V11đť•ŹYWhat is a strawman strategy in design thinking discussions?Using the strawman argument to dispute or dismiss.Aug 11, 2023Aug 11, 2023