Hello, 2021! To help kickstart the new year, I have pulled together a list of resources, including books, videos, websites, frameworks, and people to follow, to help boost your UX Design process. Are you ready? Let’s go!
First up, is one book that anyone interested in understanding more about the psychology of people should read — Thinking, Fast and Slow by Daniel Kahneman.
Nobel-prize winning psychologist Daniel Kahneman’s incredible tour of the human mind tells us how we create biases and judgments by using two types of thinking systems. …
To say that 2020 was a rollercoaster ride is an understatement. While it was a year of pure chaos from a health, social, and political perspective, it was also a fast-paced 12 months of product, innovation, and experience.
With 2020 nearly behind us, let’s check out what the 7 predicted UX trends are for 2021.
As if we hadn’t heard enough of COVID-19, but the pandemic has been the instigator of new digital health opportunities including wearables, telemedicine, and artificial intelligence. And in 2021, we can expect these behaviours to continue to trend.
We have also seen some impressive self-monitoring…
In a world of ubiquitous technology, our behaviours are being shaped by smartphones, connected home devices, social media, entertainment services, cloud-based computing, voice UI, and artificial intelligence. What we think, feel, and do is being shaped and changed by an evolving culture of science and creativity: Behavourial Design.
In a three-part article, we’ll discover the systematic, methodological, and ethical principles of Behavioural Design. Once we reach the end of this series, we’ll be equipped with the fundamentals of what influences minds, shapes behaviours, and helps people make better decisions.
Here’s a flavour of the kind of themes we’ll be discussing:
Amazon Echo, Google Nest, Nintendo Switch, Oculus Quest, and the Apple iPhone are some of the best innovative products of the last decade that people have grown to love. But their success is no accident.
Brands like Apple, Amazon, Google, Microsoft, Nintendo, Samsung, Sony, Tesla, and Disney, to name a few, know how to build great products that resonate with people’s emotional, physical and contextual needs. They fundamentally adopt a UX practice.
Today, all sorts of organisations adopt best UX practices to drive their products and services across different industries — from retail to gaming, finance to insurance, medicine to…
Our everyday lives have lots of problems — some small and others rather complicated. But, we usually have the right kind of products to help solve them.
For example, ordering an Uber ride can be made in a few taps from a smartphone app. Transferring some money without visiting a brick and mortar bank can be achieved online. And you can find out when your Amazon delivery will arrive by asking your home assistant: “Alexa, where’s my stuff?”
Although we have novel solutions to help solve our problems, life, unfortunately, isn’t that straight forward. …
We are living in an ecosystem of connected products and services. From computers to smart TVs, smartphones to wearables, and smart home devices to smart cars — multi-device experiences are more ingrained in life and culture than ever.
The predicted growth for the total number of connected devices is 41.2 billion by 2025; source: IoT Analytics.
Furthermore, multi-device experiences are becoming more meaningful and relevant, thanks to advancements in artificial intelligence, cloud-based computing, personalisation, and a growing number of interconnected devices.
So, what does a multi-device ecosystem embody, and what value do they bring to both customer and business? …
Jacob, my 3-year-old boy, shouted Alexa potato from the top of his voice. The Amazon Echo momentarily lit up with a luminous blue disc and then responded: the potato is a root vegetable.
Although Jacobs goal was to play the Baked Potato Song, his interaction with the voice assistant evoked a large grin on his face. The feeling of delight motivated him to re-engage with the product a further 20 times!
The point of the story is, Jacobs emotions and feelings about interfacing with the voice assistant constituted a user experience.
When we use the term user experience, we usually…
In an oversaturated and competitive market, keeping your customers engaged with your product or service requires a deeper understanding of their intrinsic needs. Knowing what makes them think, tick, itch, and react, is key to increasing engagement and retention.
Designing for behaviours is a beautiful synergy between science and art. It is an intelligent form of iterative learning and product evolution.
Behavioural Design is the practice of changing or shaping human behaviours by using ideas and techniques from science, psychology, and economics. …
At the beginning of 2020, I set myself the challenge of writing one Medium story per month. Before the eventful year was even over, I had smashed my target with a total of 19 stories.
After 12 months of hammering away at the keyboard, I learned some valuable lessons on how to write better, engaging stories for the design community. Since my purpose is to help and inspire others, I would like to share with you my best ten optimisation tips for writing better Medium stories.
One of the most important lessons I learned was understanding the reason why I…
In 2016, Instagram launched Stories, a mobile app feature which allows accounts to post full-screen photos or videos that vanish after 24 hours. Since then, other social media platforms, including Facebook, LinkedIn, and YouTube, have introduced their own.
Well, let’s see what the all commotion is about then, shall we?
In recent years, social stories have become so popular that they have shaped the social media landscape. Why? …