Thanks for your response. We don’t see these systems replacing humans. Rather, where you might have mobile travel apps, cognitive technologies help make them m0re personable and improve the user experience.
Thank you for this great post from the event! I missed it at the time. BTW, there is a write-up on this here: https://www.linkedin.com/pulse/its-slam-thunk-berkeley-business-students-strike-gold-daryl-pereira
On the subject of the Turing Test, this project by Georgia Tech highlights how close we are in the online space to creating chat bots that can provide as much value as their human counterparts on specific tasks. Interestingly, when the bot isn’t sure of a response, it passes it onto a human…
One area that appears to be seeing tremendous growth is the use of AI and robotics in the services and care industries. For instance I’m sure you’ve seen Softbank’s Pepper taking care of kids and the elderly. This year at the World of Watson event we’ll be using Peppers as concierges after they ingest all info about the conference. Would you say this is a specific area worth calling out?