We are told in one quotation to “recognize their emotions as valid” when “someone who is angry and upset about something that was said or done to them”. Frankly, it depends. If a colleague is angry and upset that this year it’s their turn to teach at 9 am, I will not validate an angry, insulting, and harassing response. If a colleague flies into a rage when gently reminded that they must show up to class on time or get their grades in by a certain date, I will not recognize this emotion as valid. When a colleague engages in a series of harassing and demeaning emails aimed at a department secretary because of a perceived lack of respect such as a reminder to submit their syllabus for the department’s files, I will not side with the colleague who is “angry and upset about something that was said or done to them”.