Conflict doesn’t have to mean confrontation

No one wants conflict in a team or organisation, but it regularly arises, especially during times of change and transformation.

Understandably different people within any team are invested in different ways. Changing the status quo can produce confusion and anger in all kinds of ways that may not have been envisaged.

In this talk given at Agile Yorkshire in December last year, Adrian Frost and Ian Franklin bring complementary viewpoints and provide guidance that may help navigate some of these situations.