Important Customer Information

igot would like to address the media coverage surrounding the Company recently, which includes inaccuracies in some recent media articles and a statement by the Australian Digital Currency Commerce Association (ADCCA).

igot can confirm that it is not on the verge of insolvency. The delays surrounding refund payments to some customers has been an unfortunate combination of factors, which are now close to resolution.

igot will resolve all outstanding issues to customers as a matter of priority. Several new processes have been put in place, effective immediately, to ensure transparency and reliability of the igot services.

igot are pleased to announce the following changes at igot going forward:

igot will soon be under new management in the coming weeks, with the date to be announced within days.

igot will be refunding any affected customers, and in the coming weeks will set up a live chat support to enable customers to receive information in real time. From today, affected customers can request live support from http://widget.igot.com/livechat/.

Each affected customer will be assigned a dedicated account manager who will be their point of contact. The igot service will become more transparent and show real time progress to its users.

igot will guarantee immediate turnaround for customer deposits and withdrawals from May 1. An automatic reversal procedure for unused fiat will also be implemented, whereby cash deposits to purchase bitcoin will be reversed into customers’ verified bank accounts if customers do not purchase bitcoin within 30 days.

igot is happy to work with the ADCCA for future trades when it officially launches, and would fully support the common code with some recommended changes.