Todd MercerStirring the Embers of Your Engagement StrategyOne of the burners on our stove doesn’t always light when you turn the knob. It clicks and clicks but the little sparker doesn’t spark…Jan 29, 2018Jan 29, 2018
Todd MercerIntegrating Technology Into Your Customer Appreciation PlanI’ve always been a little baffled by the disconnect between technology and customer appreciation. On the surface, one might think…Jan 22, 2018Jan 22, 2018
Todd MercerDo Your Customers Like You?Our customers are never going to run out of options. The level of specialization for any product or service offering available in today’s…Jan 15, 2018Jan 15, 2018
Todd MercerStart at the Start — Data Collection 101One of our primary goals for producing this content is to help take the stigma out of the idea of data collection. We’ve had prospective…Jan 8, 2018Jan 8, 2018