Magic
Devon Tivona
101

Amazing read as usual, my friend. Hearing about experiences people are tweezing out of one area of their life and applying to the work they do themselves instills a deep sense of exuberance and agency in the reader to do the same. Seth Godin has a quote that goes

“Tell stories that resonate with others. You cannot prove anything to get people to do something, but you can tell them a story that gets under their skin, that resonates, that they remember.”

I also would like to point out how much I love the duality between Service and Hospitality that Bobby Stuckey points out in his talk that you linked in your article. I see obvious theoretical parallels in companies like Apple, and I’d argue that their acute attention to truly every little detail is a huge reason why they are so successful.

Lots of places do things for someone, but the places that matter are the ones that change how someone feels.

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