I love you because you are right, but hate you because you make my job so much harder.
Tristan Cooke
31

Tristan, if you can keep all your stakeholders involved in the primary research, that’s excellent. I did an experiment where I did a study without analyzing transcripts for patterns, and then I did analyze the transcripts. When I compared the results, the “from-memory” work covered about 1/3 of the patterns that I found when I did the formal analysis. Sometimes 1/3 is all you need for the time being.

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