This will last about 45-60 minutes and be very casual. The camera there will record your hands using the app. The computer will record our voices. As you use the app, I’ll be asking a bunch of questions and will also ask that you try to think out loud as much as possible. Tell me what you’re seeing, what you’re thinking, what you understand and what’s confusing. And don’t hold back, even the smallest details are exceptionally useful for the team.
You’ll be testing an app that hasn’t been released yet. The team that designed and built it asked me to show it to users before they launch it to make sure what they’ve built is something that people will understand. Because I wasn’t a part of the creation of the app, it’s important that you know that if you say that it’s great, I won’t be flattered. If you say it’s terrible, I won’t be hurt. My goal is to get your opinion, so just be honest. Then I’ll be taking the recordings and showing the team next week.