Volaris Cancellation Policy & Refund

Do You Want to Cancel Volaris Flight Fast? Call to OTA: +1–844–348–9292 with no cancellation fee prior to 24 Hours.

Daniel Joseph
5 min readJun 8, 2024

Did you book your tickets for a long weekend with Volaris Airline? Did some urgent meeting come up? Don’t worry; we have you covered. This blog covers everything you need to know about Volaris Cancellation Policy.

You will find everything here: the cancellation fee or the cancellation methods. Ensure you read this blog thoroughly, and then proceed to cancel your flight.

How to Cancel Volaris Flight Online?

Volaris is famous for its low-budget airfares and hassle-free service. The Volaris Cancellation Policy makes it easier for its passengers to cancel flights, claim compensation, request refunds, and many other services. This blog will focus on cancellation; however, you can always contact the airlines at +1–844 348–9292 (OTA) for any further assistance.

The process of cancellation is slightly different from other airlines. So, follow the steps given below to cancel your flight online:

  • With the help of a PC or a smartphone, open the official website of Volaris Airlines.
  • You’ll find a ‘Login’ option in the top right corner.
  • Provide the credentials in the space given.
  • You will now be able to access your account.
  • You will see a ‘Change Flight’ option; click on it there.
  • Provide the last name of the passenger and booking code under ‘Manage your journey.’
  • Click on ‘Go To My Trips.’
  • You will now see a list of all your itineraries that you can change or remove.
  • Select the flight you want to cancel.
  • Click on the Cancel option.
  • The last step is to pay the cancellation fee.
  • You will now receive an email with your flight confirmation code.

How to Cancel Flight through Volaris Airlines Customer Service?

The offline method of canceling your flight involves calling the volaris customer service number +1 855 VOLARIS (8652747) in the US or +1–844 348–9292 (OTA) and requesting them to cancel your ticket. If there are less than 24 hours left for your domestic flight departure, you may call the hotline number three hours before departure.

Make sure you keep the following documents handy when you cancel your ticket via phone:

  • Booking Code
  • PNR
  • Last Name
  • Registered Email
  • Official ID Copy
  • Bank Account details for the refund, if applicable

What is the process to cancel a flight at the Airport?

This cancellation method is most suitable for people who wish to avoid continuing their journey with the connecting flight or if they are facing any delays on their booked flight. The steps to cancel your flight at the Airport are as follows:

  • Reach the service kiosk of Volaris Airlines at the Airport.
  • Please provide them with the last name and booking reference number.
  • The customer representatives will inform you if your ticket is eligible for cancellation.
  • You can enquire with them about the Volaris refund amount you may receive.
  • A service fee may be applicable on your request.
  • Upon cancellation, you’ll receive a confirmation on your registered email ID.

Please keep all the documents handy so the cancellation process is done quickly.

How Much is The Volaris Cancellation Fee?

The Volaris cancellation fee states that some amount of your booking is deducted as the fee, and the rest is credited to the original payment method. The amount would be based on fare type, distance, route, and more.

If you cancel your flight within 24 hours of purchasing it, you are not required to pay any cancellation fee. If you exceed the 24 hours, then you will pay the following amount:

TIME

VOLARIS CANCELLATION FEE

Less than 24 hours for departure

$100-$500

After 24 hours of booking

$100-$400

If you want to know more about the cancellation fee applied to your fare, contact the Volaris Airlines representative by calling their customer service number.

Volaris Cancellation Policy Terms and Conditions:

Before you go ahead to cancel your ticket, you must be aware of the terms and conditions that the Volaris flight cancellation process abides by. This will also help you in gaining an understanding of whether you are eligible for a refund or not. Read the below-mentioned points for better clarity:

  • Cancel your domestic flight at least 3 hours before the set departure time. However, you must have yet to check in for your scheduled flight. You may call Airline representatives
  • To receive a refund, the passenger must cancel their booked flight within 24 hours of purchasing the ticket, provided their departure date is at least seven days away.
  • You must inform the airline at least seven days before the departure date to receive a refund upon canceling an international flight.
  • A cancellation fee is applied if the 24-hour risk period is over and you cancel your Volaris flight.

The 24-hour Volaris Cancellation Policy

Volaris Flight Cancel process gives you a chance to get a 100% refund sometimes. However, your booked flight must include these rules:

  • These rules are only subject to the flights that travel to and from the United States of America.
  • Secondly, the flyer must cancel their flight within 24 hours of buying it.
  • Only tickets booked through the official mobile app, website, or customer service of Volaris Airlines are included in this policy.
  • You cannot cancel your booking through a third party, as only Volaris official sources are allowed.
  • Lastly, this policy applies only to tickets bought at least seven days before the departure date.
  • No restrictions are made for any fare type.

Frequently Asked Questions

Q. How much time will Volaris take to process my refund?

A. The time taken to process a refund usually depends on the method of payment through which the flight ticket was bought. The refund is credited within seven working days if the flight was purchased with credit/debit cards. On the contrary, 20 working days are required for any other mode of payment.

Q. Can I cancel my ticket on the Volaris app?

A. Yes. Please visit the cancel flight option available on the app, and fill in the asked identification details. Click on submit to cancel your flight successfully.

Q. What are the cancellation charges for the Volaris flight?

A. If you cancel a flight after the 24-hour risk period, you must pay a cancellation fee within the range of $100 to $400. Although, the exact fee is based on the route, ticket fare, and cancellation time

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Daniel Joseph
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Denial Joseph: Your go-to airlines blogger, sharing expert tips, industry news, and travel insights. Fly smarter with Denial's in-depth guides and latest update