7 Things to know about Best VoIP Solutions

VoIP is the new way of communication today. By using the internet as a medium, VoIP has become the most reliable, affordable, salable and an effective communication tool/solution than any landline telephone. Some of the best VoIP solutions today however have moved beyond calling-features with additional features like 3-way calling, caller ID, voicemail, call waiting and forwarding, call return and call block. It’s therefore not surprising that with time, the number of users of VoIP services have been increasing especially in the developed countries that have better internet connection and better bandwidth. However, there are some myths that people harbor about VoIP services and solutions.

Here are 7 things that one should be familiar with when selecting VoIP service providers or even investing in Voice over Internet Protocol.

1. Sound clarity and quality: In the beginning when VoIP services were launched, many consumers experienced their share of issues with the sound quality of a call made with VoIP networks. However, it with time, innovative solutions and new-age technology, the service has now significantly improved. In the past few years, IP phones have given consumers the advantage of being crystal-clear in communications regardless of the physical/geographical distance between the calls and their traditional carriers.

2. Calls are not always free: Calls made from a VoIP service providers may not be free all the time. It’s true that a call placed from one VoIP device to the other VoIP device is a true network call and does not have a per minute cost. However, a call placed from a VoIP network to a cell-phone or a landline network may be subjected to regular fees. Depending on where the calls are placed, both location and type of phone, there may be some fee charged.

3. Maintaining a mix of VoIP telephony and traditional phones: Multiple phone systems may still be the best choice. Depending on the call needs of a corporate house or a business, there may be value in maintaining access to the old copper lines of an analog phone system. Maintaining a combination of VoIP and traditional phones may help to maximize profits for businesses.

4. Making multiple calls simultaneously: One of the greatest benefits of a VoIP is that multiple calls can occur simultaneously over a single broadband connection. Business will no longer be limited to the number of phone lines available, for outgoing and incoming calls.

5. Making best use of VoIP Features: Regardless of the size and type of organization, VOIP solutions are known to offer flexibility and scalability that fits every telephony needs of a company. The call routing system or PBX feature from VoIP networks have the ability to handle calls of hundreds of users simultaneously. Both, large and small businesses can benefit from features like voicemail, call routing, and free in network-calls among employees working at same and or different office locations. Additionally there are other business-effective features like complete call management, to enable quick and proficient communication both within the organization and outside with clients.

6. Breaking myths about Set-up and Installation: People in the past have often nurtured wrong ideas about VoIP technology, the most common one being the misconception that it involves an intensive and complicated set up process and is difficult to manage. It should be noted that the aforementioned case is just a myth and VoIP systems are the easiest phone systems on the planet to be set up. VoIP comes off as an on-site, hosted or managed cloud (virtual) based phone service and users can use it as per their needs.

7. Gaining access to Emergency numbers on VoIP: Another myth associated with VoIP networks is that, dialing emergency numbers like 911 is not available through VoIP. But the truth is that, since safety is the main issue, VoIP services does enable 911 calling and other emergency numbers. Moreover, these emergency calls are delivered in the same way as from any traditional provider, with the exact call location of a caller.

It’s therefore not wrong to say that in the era of the VoIP revolution there is little smartness in being unaware of what it can do for your business. The Best VoIP Solutions always ensures that customers are able to use the services effortlessly bringing ease to global calling.

Author Bio: Nathan Hamilton is a Digital Marketing Lead at IP Momentum. When not busy in creating awareness about the best VoIP Solutions and Services he enjoys gardening and following the NFL. He is also a lover of animals and has a pet Pit Bull, Oscar, whom he calls his best friend and confidante