Imran QuraishyinGenerative AIHow Generative AI is changing IT support operations analytics?Generative AI brings so much promise to transform the way service desks work.10 min read·4 days ago----
Imran QuraishyinGenerative AIHow to guide: Set up MS Teams Ticketing System with Generative AIMicrosoft Teams is a powerful and intuitive collaboration channel for employees to boost productivity and efficiency. In addition to being…11 min read·May 11, 2024----
Imran QuraishyinGenerative AI24/7 Support, Zero Wait Time: The Promise of Generative AI in Employee IT AssistanceEmployee support is proving to be one of the best applications of Generative AI. With multidisciplinary NLP capabilities, Generative AI…9 min read·Apr 27, 2024----
Imran QuraishyinGenerative AIBuilding a Gen AI ready Workforce: Preparing IT teams for the future of Tech SupportOne common thing to every business leader is their desire to use Generative AI in their business processes.12 min read·Apr 16, 2024----
Imran QuraishyinGenerative AIBeyond FAQs: Enhancing Employee IT Support with Generative AI-Powered Knowledge BaseImagine your employee has a small query about the conditions for applying a health insurance policy to ailments.9 min read·Apr 11, 2024----
Imran QuraishyinGenerative AICIO Perspective: Lessons learned from Generative AI ImplementationGenerative AI is moving so fast that industry leaders fear falling behind if they delay acting now.8 min read·Apr 6, 2024----
Imran QuraishyinGenerative AIGenerative AI Revolution: Reshaping the Future of IT Ticketing SystemsThe power of large language models that help process massive corpora of a repository allows Generative AI solutions to interpret NLP…12 min read·Mar 29, 2024----
Imran QuraishyHow to Choose the Right AI Vendor for your EnterpriseThe emergence of Generative AI pushes for rapid adoption of AI like no other technological innovations in recent times.9 min read·Mar 28, 2024----
Imran QuraishyinGenerative AIHow Generative AI is Accelerating Industry Towards Zero Touch User SupportAI has dramatically transformed over the past year.11 min read·Mar 22, 2024----
Imran QuraishySteps to build Free ServiceNow ChatbotPre-built ServiceNow Virtual Agent1 min read·Mar 22, 2024----
