Imran QuraishyinGenerative AIStriking the Balance: Cost-Effective Strategies for Providing Adequate IT Support with Generative…Employee support is a critical area of business operations that expedites growth. Yet, businesses use an old method to streamline tasks and…Jun 1Jun 1
Imran QuraishyEnhance Employee Collaboration and Engagement with Workativ and MS TeamsEffective collaboration and engagement are essential to allowing your people to do their best work. As a result, companies can ensure…May 21May 21
Imran QuraishyinGenerative AIHow Generative AI is changing IT support operations analytics?Generative AI brings so much promise to transform the way service desks work.May 16May 16
Imran QuraishyinGenerative AIHow to guide: Set up MS Teams Ticketing System with Generative AIMicrosoft Teams is a powerful and intuitive collaboration channel for employees to boost productivity and efficiency. In addition to being…May 11May 11
Imran QuraishyinGenerative AI24/7 Support, Zero Wait Time: The Promise of Generative AI in Employee IT AssistanceEmployee support is proving to be one of the best applications of Generative AI. With multidisciplinary NLP capabilities, Generative AI…Apr 27Apr 27
Imran QuraishyinGenerative AIBuilding a Gen AI ready Workforce: Preparing IT teams for the future of Tech SupportOne common thing to every business leader is their desire to use Generative AI in their business processes.Apr 16Apr 16
Imran QuraishyinGenerative AIBeyond FAQs: Enhancing Employee IT Support with Generative AI-Powered Knowledge BaseImagine your employee has a small query about the conditions for applying a health insurance policy to ailments.Apr 11Apr 11
Imran QuraishyinGenerative AICIO Perspective: Lessons learned from Generative AI ImplementationGenerative AI is moving so fast that industry leaders fear falling behind if they delay acting now.Apr 6Apr 6
Imran QuraishyinGenerative AIGenerative AI Revolution: Reshaping the Future of IT Ticketing SystemsThe power of large language models that help process massive corpora of a repository allows Generative AI solutions to interpret NLP…Mar 29Mar 29
Imran QuraishyHow to Choose the Right AI Vendor for your EnterpriseThe emergence of Generative AI pushes for rapid adoption of AI like no other technological innovations in recent times.Mar 28Mar 28