An interesting and quite well written article that articulated many of my own experiences and…
Denis MacEoin

Hi Denis, sorry to hear that the last two examples did not resonate with you because you did not understand the references to latency and upgrades. “Latency” refers to response time between a stimulus (e.g. executing a search query on Google) and a response (e.g. getting results back in response to a search). “Upgrades” refers to replacing an existing component (in the case of Nutanix, the software used to run data centers).

This essay is the transcript for a talk I gave at UX Week which is perhaps a more technical audience (UX stands for “User Experience”). Thanks for your feedback and I will keep this in mind.