Fernando López – Medium

Fernando López

From Complaint to an Unforgettable Experience: Lessons in Proactive Problem Resolution

You’re standing in front of a vending machine.

Nov 11

From Complaint to an Unforgettable Experience: Lessons in Proactive Problem Resolution

Nov 11

Small Details, Big Impact: How Micro-Experiences Win Hearts

Just another day at home, calm and uneventful, when suddenly the doorbell rings. You head to the door, and there it is: the package you…

Nov 11

Small Details, Big Impact: How Micro-Experiences Win Hearts

Nov 11

Endless Choices, One Path to Loyalty: Purpose

“The people don’t buy what you do, they buy why you do it.” — Simon Sinek

Nov 11

Endless Choices, One Path to Loyalty: Purpose

Nov 11

A Brand with Heart: The Balance between Expectations and Experiences

The essence of standout brands goes beyond their external presentation

Nov 11

Nov 11

Creativity on Demand: How to Get Out of Autopilot Mode and Activate Innovative Thinking

There’s no humbler moment for a creative brain than elevator small talk.

Nov 11

Creativity on Demand: How to Get Out of Autopilot Mode and Activate Innovative Thinking

Nov 11

You’re not old; you just have your inner child impressed.

In the 1950s at the University of Buffalo, engineer Wilson Greatbatch was in his routine, repairing a heart recording oscillator.

Nov 11

Andre Henri, Dargelas

Nov 11

The Click of Understanding: How Curiosity Frees Us

It is said that artists have a greater tolerance for uncertainty.

Nov 11

The Click of Understanding: How Curiosity Frees Us

Nov 11

The Haka: The Power of a Shared Story

I want you to capture this image:

Nov 11

The Haka: The Power of a Shared Story

Nov 11

Innovation Isn’t Luck, It’s Rebellion: Why Rethinking the Status Quo is History’s Greatest Engine

Ever caught yourself staring out the window, thinking,

May 23

Innovation Isn’t Luck, It’s Rebellion: Why Rethinking the Status Quo is History’s Greatest Engine

May 23

Brainstorming Is Obsolete Why IDEO and Google’s Techniques Are the Future of Innovation

Raise your hand if you’ve ever sat through a brainstorming session that felt more like a chaotic whirlwind than a productive meeting.

May 23

Brainstorming Is Obsolete Why IDEO and Google’s Techniques Are the Future of Innovation

May 23

Fernando López

Fernando López

I like playing with ideas and telling stories. I would love to make a living from writing. If you're interested in my content, my contact: https://t.me/Fersh0HN

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