Design(ing) experiences at Microsoft in-person and remote

Illustration of character writing and drawing
Illustration of character writing and drawing
Illustration of character writing and drawing

Background

Framing

“An iterative process that brings together different ideas, roles, and team members with a shared goal in mind.”

Pillars of design collaboration

1. Interactions — navigating ambiguity, curbing misunderstanding, and fostering empathy

Illustration of co-working
Illustration of co-working
Illustration of co-working

Step One: Determining the goal

Step Two: Choosing the channel

Step Three: Establishing a shared language

Takeaway

2. Environments — the spaces we work out of

Illustration of presenting work
Illustration of presenting work
Illustration of presenting work
Image for post
Image for post
Microsoft Redmond Campus Communal Area

In-person experience

Microsoft studio workspace
Microsoft studio workspace
Microsoft studio workspace

Remote experience

Home workstation setup — Yes, those are my pants drying from the wash.
Home workstation setup — Yes, those are my pants drying from the wash.
Home workstation setup — Yes, those are my pants drying from the wash.

Takeaways

3. Tools — workflows, processes, and how we get work done

Illustration of presenting work
Illustration of presenting work
Illustration of presenting work

“an amplifier for the good and the bad, what is working and what is not, this spans across team, organization, or process”

In-person experience

Remote experience

Takeaway

4. Storytelling — how to connect with your audience

Illustration of storytelling
Illustration of storytelling
Illustration of storytelling

In-person experience

Remote experience

Takeaway

“threading storytelling into our practice,”

5. Rituals —finding our identity, and creating a shared culture

Illustration of creating an identity with personal rituals
Illustration of creating an identity with personal rituals
Illustration of creating an identity with personal rituals
Image for post
Image for post
Habit, Routine, Ritual Chart by Ness Labs

Takeaway

Conclusion

Top insights

Written by

Designing for humans.

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