We redefined Quick loan requests

Interswitch Design
Sep 4, 2018 · 3 min read

It’s a regular work day until our boss walks into the office and calls an emergency meeting (so unlike Wale). We know he must have something serious up his sleeve. The meeting starts and he goes on and on about this new feature the product team wants us to add on Quickteller. Get to the point boss! We have the whole of the company on our shoulders and this lunch won’t eat itself.

He finally makes the announcement. We have been tasked to create a Loan Request feature on the Quickteller website! Loans? How are we supposed to offer a loan service when Interswitch doesn’t offer any credit facility? Trust developers to ask the weirdest questions. Someone asked whose idea this was in the first place and the look on Wale’s face made the guy take a quick bathroom break.

So, it’s Go time and we have to deliver a seamless user experience that makes requesting a loan as easy as buying airtime. The first thing we did was to get the product guys to talk us through the process they envisioned. The flow was pretty easy; Log on to your Quickteller account, enter the loan amount, the account number you want to credit, choose a preferred credit provider and get paid. Yep, easy for them to say.

So after weeks of creative rumbling, we created and integrated the loan request feature and believe it or not, requesting for a loan couldn’t be easier. Keep scrolling if you think we are joking.

Log on to your Quickteller account.

Select “Request Loan”

Enter the amount you want, account number and preferred Bank.

Here’s where it gets interesting

When you enter the amount you want, our algorithm uses your transaction history to evaluate your loan eligibility. How cool is that?

Choose your preferred offer

Enter your card details, accept the offer and wait to be credited

If you were looking for the part where we demand collateral and all those clichés, sorry we don’t like paperwork that much.

P.S. Don’t mind the NGN 1000 loan request on the screenshots. You can get a higher amount as long as you pay back in due time. The more you request and payback, the more you can borrow.

So give it a try here and tell us what you think. We know how awesome it is, but we want to hear you say it.

Interswitch Design

Written by

Creating great experiences with innovative design thinking

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