Prototype and user testing (UX)

The importance of testing

After a wide research about our competitors, we had a few interviews on the National Maritime Museum (NMM), of which we were able to identify our type of audience, in other words, who reflected better our concept and purpose.

Since we knew who we were designing for at this stage, we could then continue developing our ideas and move ahead.

We had a better understanding of our project after prototyping and testing the whole process. It made us realise how important this step was before continue developing the project, letting us delineate every step needed by reflecting on our strength, weaknesses, opportunities and threats.

I’ve learned that UX is much more complex than I thought it was. It’s not about assumptions, but facts that will help us provide a more valuable experience to our users.

We start by designing solutions for the user experience, seeking best user standards along with best practices. Secondly, we review and evaluate if our conditions meet our user’s expectations and needs. Thirdly, we refine and clarify our approach, based on our feedback.

A complete method requires the following list:

- Objectives
- Methodology
- Participants
- Outline
- Test Environment
- Project Schedule
- Legals & Logistics

A few user testing methods (UX) that will help contextualise a few of those mentioned above.

  1. (Groups) Interview real users and pay attention to their skills, gathering feedback to improve experience.
  2. (Architecture) Let users test our product, and see how easily they interact and find what they’re looking for to make sure the architecture is quite well understandable.
  3. (Remote) Perhaps, the most efficient and low budget. Test it within the comfort of your home, all you need is your webcam’s user pointed out to the app/project and a tool to record the entire session.
  4. (Beta) Win/win situation where you’ll be able to market your product to interested individuals in providing a solid feedback. You’ll be expected to do lots of testing before releasing them.

Testing gives us the chance of failing as many times we need to overcome potential issues in the future, so don’t stop testing until you become confident with your results and approach any issues with much more caution in terms of resolution and organisation of your ideas.

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