PinnedPublished inUX CollectiveAre you tracking the right data points to understand user behaviors?Data-driven products are the kind of products that the future holds for leaving an impact for a long period of time.Jul 5, 2020Jul 5, 2020
Being Successful rather than just being SupportiveDo companies need Customer Success teams? Is it worth all the hype? Does it bring more value than a Customer Support team? Can Support and…Jan 2, 2024Jan 2, 2024
Published inAgile InsiderShould you be successful or supportive?Do companies need Customer Success teams? Is it worth all the hype? Does it drive business and customer value? Can Support and Success…May 7, 2022May 7, 2022
Published inThe StartupLife In A StartupWhat does it feel like to work at a startup? In an environment that is hustling ALWAYS.Aug 20, 2020Aug 20, 2020
Published inUX CollectiveAre software tools worth the purchase?Are software tools being used to its full potential or are you wasting your money without knowing how to use it?Jul 31, 2020Jul 31, 2020
Published inProduct CoalitionWork From Home: A Blessing Or The Ultimate Productivity Killer?The transformation of work-life in less than a yearJul 19, 20201Jul 19, 20201
Published inThe StartupA Trailer of Insights from a Customer Experience Summit!My experiences at the Customer Experience Summit with how I approach Customer Experience!Jun 19, 2020Jun 19, 2020
Shades Of Blues That Bring PeaceThis story is one of those where you face your fear and that adventure becomes an experience of a lifetimeMay 22, 2020May 22, 2020
Published inProduct CoalitionThe Secret Sauce To Designing Smart NudgesSo the other day I was watching my TV shows on Hotstar (an online streaming platform) while having my meal, and there was this one nudge…May 9, 20201May 9, 20201
