Yes, we make the Roomba and other awesome robots.

Top lessons from my UX Internship at iRobot, Boston

User Experience + Industrial Design is one team at iRobot. For a consumer product lineup like iRobot’s, this made complete sense. And it’s not much different from what Experience Designers do: collecting exemplars, Color-Material-Finish studies with participants (like concept testing), and exploring around 20+ concepts for one design problem, etc.

While NDA prohibits me from sharing details about what I worked on, I’m sharing my top learnings that surfaced in practice at the internship. Its roots are in my graduate program in HCI at Indiana University, a few clichéd design books, and High Resolution Podcast.


Pilly — Medication Schedule Tracker for Hospitals

Advisory Board, a best practices firm that uses a combination of research, technology, and consulting to improve the performance of health care organizations partnered with our graduate program and challenged students to design a solution for nurses to track patient medication in Hospitals. This case study breaks down our process, insights, and learnings.

Research

Field study

Having only 5 days to complete the challenge, our first priority was to aggressively narrow the scope of our solution. We visited the Bloomington Hospital in the city and talked to two subject matter experts.


Why I ditched my iPhone for MotoRazr V3

I first saw it in 2005, at the age of 12. My cool cousin removed a silver V3 from their pocket and I fell in love. Like most teenage crushes, it was a romance that existed only in my dreams.

I’m not sure how common cellphones are among the children of India now, but when I was growing up, no one received a cellphone until High School. That first phone was often passed down from someone in the family, as it was already nearing the the end of its life. The phone I received came from my sister. No one…


Opinion piece written for ‘Foundations of HCI’ class at Indiana University. Nov 2016

This piece highlights the gap between how non-designers and designers understand design, how design schools teach and what the industry needs, advice on how non-designers can do design, and how can bridge these gaps.

I was a self -learned designer working at product companies before joining the graduate program in Human Computer Interaction/Design. The formal design education changed my definition & understanding of design, what it stands for, how it evolves and how powerful it is. Designers who go to design schools develop an informed understanding of design. But designers do not work by themselves. We team up with engineers…


A response to the article ‘Is Usability Obsolete’ by Katie Scott.

Image from http://www.samhoudmedia.com/2015/12/augmented-and-virtual-reality-1-0-2016-preview/

Katie’s article is a plea to the HCI community to ‘wake up’ and propose new metrics for usability and to adapt itself to 2016. I agree with some parts of the article. But, the question arises: are the current usability methods really obsolete? I’d say not yet, but they will be.

It’s plausible that some of our usability methods might not fit well in 2016: where toddlers learn alphabets on iPads, teenagers have smartwatches as powerful as some of the computers, and adults depend on phones to find partners. The game has changed and there is more to test than…

Tosh Anand

Senior Product Designer @ Cisco • http://tosh.design previously, Dataminr

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