…not going to be too thrilled with the work we’re doing here,” and that what they’re looking for is “a level of critical thinking that can take complex business requirements and use cases that can understand the value of different business logic and be able to create design from that.”
“Once they come in the door, it’s really about how they think and how they can talk about both past work and be presented with a problem that you’re experiencing at that company,” says Oz Lubling, who runs product at One Drop, a mobile diabetes management platform. ”It’s not about the design, I don’t care about what they would do from an actual design process, it’s how would you arrive at it and how you’d explore that.”
“In my initial phone screens with people, I really like to gauge their critical thinking and understand how they solve a complex problem,” says Jon Fox, the UX and Product Design Leader at OpenX, an enterprise ad exchange company. “I don’t want to walk through [their portfolio]. I really gauge how they solve problems, how they translate complex business requirements into design, walking me through their process.”
As a talent agent, when companies ask Amy to help them find a designer, she constantly reminds them that they need to “hire people, not skills sets.” She helps the companies step back from titles and labels and has them focus on the exact problems they are trying to solve. New skill sets will always pop up as technology evolves.
When it comes to unfamiliar items it’s better to visually expose the items instead of hiding them. It’s even better to do it in a logically organized way: create groups with meaningful titles, and let the users zoom in to the groups they are interested in.
The multi-select pill box is a good solution when the user is familiar with the content of the list and they know what they’re looking for. They can easily find by searching or just scrolling to the relevant part of the list.
The list we display to our providers is very long. It contains about 300 items and most of them they are not familiar with. From screen recordings I saw that (1) users scrolled only a few times and then gave up on scrolling through the whole list and then (2) they started searching for what they had in mind.