What I learned from Uber about trust

  • Mobile app they provide is just awesome. Few months ago I wrote a post about a terrible experience I had with an app provided by Ubers main competitor in Zagreb. Suffice it to say that Uber app is a couple of centuries ahead.
  • Drivers working for Uber seem to belong to a different population compared to competitor drivers or even compared to most of the general population in Zagreb. These guys understand the benefits Uber brings to a reeking market hungry for some fresh ideas and new faces. They understand the simple economics Uber set up. If they suck, their customers will rate them poorly and they will die.
  • And the thing I like most, no more damn cash. Hallelujah.




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