Jack Garfinkel – Medium

Jack Garfinkel

Two year note

The last time I finished a role, I wrote about it. It was a useful thing to do and look back on. So, here I am again — I’ve been a…

Oct 24

Oct 24

User stories for content design

What are user stories for? How can you spot a good or bad user story? And how can you use them to test and improve your content?

Oct 24

A closeup of a tarmac pavement with a curb stone. The focus is a stretched out and tangled piece of audio tape, which runs through the whole frame first entangled in a dead leaf, then in a small branch with green leaves.

Oct 24

What makes content accessible?

Someone recently asked me how I make content accessible. That’s a short, important question with a big answer. And, it gets harder to…

Aug 21

A shady forest with dense foliage. There is a set of wooden fronted stairs set into an earth bank. Half way up there is a small child wearing a straw hat. In the distance the end of the stairs breaks out into sunshine. The ground and steps are uneven.

Aug 21

Published in

6 years of content design at Scope

It’s my last day at Scope. This is what I’ve learned.

Nov 3, 2023

7 people standing in height order. They look joyful, with expressions ranging from bemused to happy. The 2 content designers, Jack and Chloe are both wearing dungarees and striped tops as an act of solidarity.

Nov 3, 2023

Published in

Reading ‘ages’, automated checks and content design

Why automated checks are useful for content designers but reading ages are a harmful fiction

Jul 6, 2023

A seagull sits irreverently on top of a verdigris stained statue of a man, with a smattering of bird poo down its face

Jul 6, 2023

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The 3 types of feedback we need from subject experts

How we build strong relationships with subject experts when we’re scoping, drafting and checking content

Mar 10, 2023

2 brightly coloured parrots sitting on a wooden perch are next to each other, but facing in opposite directions, as if they might be disagreeing. They are outside, but in a large cage.

Mar 10, 2023

Published in

When to make a change after content testing

How we use testing feedback to improve our long-form advice content in the Scope content design team

Jan 3, 2023

An oblivious baby elephant walks past a table set up for al-fresco dining in what looks like a garden, with a fence in the background

Jan 3, 2023

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Making content design decisions using research

“We know this is true…right?”

Dec 1, 2022

Pigeon is inquisitive, and vaguely threatening. Only its head and the start of its shoulder are visible. It may or may not be thinking about stealing your walkman.

Dec 1, 2022

Published in

Most of the HTML content designers need

A little code can go a long way in content design. Knowing some HTML will make you a better content person. And this the stuff that will…

Jun 13, 2022

Rendered text, Header 1: Cheese, Paragraph: I love cheese. Most people buy cheese, but you can also make your own, New paragraph: There are 2 kinds: Bulleted list, first item: hard cheese, Bulleted list second item: soft cheese, Header 2: Hard cheese, Paragraph: Parmesan is a hard cheese, Header 2: Soft cheese, Paragraph Cottage cheese is a soft cheese. It is one of the easiest to make yourself, Link: Cottage Cheese (Wikipedia)

Jun 13, 2022

Published in

Removing barriers in content design recruitment

We changed our recruitment process to make it more accessible to disabled people.

Jun 9, 2022

A rich variety of plants with differently coloured, thick leaves. They are closely packed and vibrant.

Jun 9, 2022

Jack Garfinkel

Jack Garfinkel

Content designer at Methods. Making accessible content in agile ways for government services and other organisations.

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