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Jack Garfinkel

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Content at Scope

6 years of content design at Scope

It’s my last day at Scope. This is what I’ve learned.

Nov 3, 2023

7 people standing in height order. They look joyful, with expressions ranging from bemused to happy. The 2 content designers, Jack and Chloe are both wearing dungarees and striped tops as an act of solidarity.

Nov 3, 2023

Published in
Content at Scope

Reading ‘ages’, automated checks and content design

Why automated checks are useful for content designers but reading ages are a harmful fiction

Jul 6, 2023

A seagull sits irreverently on top of a verdigris stained statue of a man, with a smattering of bird poo down its face

Jul 6, 2023

Published in
Content at Scope

The 3 types of feedback we need from subject experts

How we build strong relationships with subject experts when we’re scoping, drafting and checking content

Mar 10, 2023

2 brightly coloured parrots sitting on a wooden perch are next to each other, but facing in opposite directions, as if they might be disagreeing. They are outside, but in a large cage.

Mar 10, 2023

Published in
Content at Scope

When to make a change after content testing

How we use testing feedback to improve our long-form advice content in the Scope content design team

Jan 3, 2023

An oblivious baby elephant walks past a table set up for al-fresco dining in what looks like a garden, with a fence in the background

Jan 3, 2023

Published in
Content at Scope

Making content design decisions using research

“We know this is true…right?”

Dec 1, 2022

Pigeon is inquisitive, and vaguely threatening. Only its head and the start of its shoulder are visible. It may or may not be thinking about stealing your walkman.

Dec 1, 2022

Published in
Content at Scope

Most of the HTML content designers need

A little code can go a long way in content design. Knowing some HTML will make you a better content person. And this the stuff that will…

Jun 13, 2022

Rendered text, Header 1: Cheese, Paragraph: I love cheese. Most people buy cheese, but you can also make your own, New paragraph: There are 2 kinds: Bulleted list, first item: hard cheese, Bulleted list second item: soft cheese, Header 2: Hard cheese, Paragraph: Parmesan is a hard cheese, Header 2: Soft cheese, Paragraph Cottage cheese is a soft cheese. It is one of the easiest to make yourself, Link: Cottage Cheese (Wikipedia)

Jun 13, 2022

Published in
Content at Scope

Removing barriers in content design recruitment

We changed our recruitment process to make it more accessible to disabled people.

Jun 9, 2022

A rich variety of plants with differently coloured, thick leaves. They are closely packed and vibrant.

Jun 9, 2022

Published in
Content at Scope

Content designer job advert example

This example advert is based on the advert we used for our paid content design intern role in 2022.

May 23, 2022

May 23, 2022

Published in
Content at Scope

Content designer recruitment task instructions

We gave candidates an editing task to do at home. We wanted to see if people could follow instruction and learn new skills, then use them…

May 23, 2022

May 23, 2022

Published in
Content at Scope

Running meetings to include people using screen readers

Share links to documents, slides and apps. Learn how to narrate them in a useful way.

Dec 21, 2021

Two birds sitting close together on the rim of a bird bath. They are both looking at something off camera.

Dec 21, 2021

Jack Garfinkel

Jack Garfinkel

Content designer at Content Design London, making accessible content for charities, government and businesses.

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