Keep Your Customers Retained with a Customer Loyalty program

Nowadays, organizations are increasingly becoming dissatisfied with their customer satisfaction surveys and looking for designing and implementing customer loyalty programs. In the present competitive economic environment, it’s common business knowledge that it costs 3 to 5 times more to make a new customer than retain an existing one. However, the members of a loyalty program are four times likely to shop with you than non-members, according to a recent statistics. And when they shop, members spend 50% more than non-members. This is because a customer loyalty program has become a key part of any business that wants to stay in touch and interact with their customers.