Jae S Um – Medium

Jae S Um

The Empire Strikes Back 💥 and 2017 Is (Mostly) a 🎉 Win 🎉 for Am Law 100

It’s that time of the year! The ALM team have released the “numbers” along with their customary “package” of commentary & analysis on key…

Apr 25, 2018

The Empire Strikes Back 💥 and 2017 Is (Mostly) a 🎉 Win 🎉 for Am Law 100

Apr 25, 2018

#Dataviz and #RealTalk About Big Law’s New Normal

Ten years ago this week, the bailout and eventual collapse of Bear Stearns kicked the global financial crisis into high gear. A couple of…

Mar 16, 2018

#Dataviz and #RealTalk About Big Law’s New Normal

Mar 16, 2018

Is Client Experience Really A Mystery?

It’s true that traditional (i.e. quantitative) measurement of client experience isn’t easy. There are a few simple markers that are pretty…

Jun 2, 2015

Is Client Experience Really A Mystery?

Jun 2, 2015

There and Back? A Client Journey to the (Artisan) Lawyer

If the path to your door looks like this, will your clients make the trek?

May 18, 2015

There and Back? A Client Journey to the (Artisan) Lawyer

May 18, 2015

Jae S Um

Jae S Um

Generally on a mission to make things make sense and also sparkle. Current tour of duty: data + design to inform strategy in legal markets.

Following

Help

Status

About

Careers

Press

Blog

Privacy

Rules

Terms

Text to speech