Jamie Gibson – Medium

Jamie Gibson

Jamie Gibson

How an organisation’s culture affects your meeting habits

Using ideas from Reinventing Organisations to improve team structure and reinvent meetings

Oct 13, 2022

Image of 5 nested circles. At the base is the ‘Red’ organisation, managed by fear and power. The second smallest circle are ‘Yellow’ organisations, managed with Hierarchy and formal roles. Next are ‘Orange’ organisations, run for profit using competition and objectives. The second largest circle is for ‘Green Organisations’, who focus on shared values and delighting customers. In the outermost circle are ‘Teal’ organisations, focussed on distributed decision making and a self-management.

Oct 13, 2022

Jamie Gibson

My top tips for running meetings and workshops

9 things to think about before a meeting to make sure it’s as successful as possible.

Oct 6, 2022

My top tips for running meetings and workshops

Oct 6, 2022

Jamie Gibson
in
Doing Service Design at the National Lottery Heritage Fund

14 to 27 June 2022: What we learned about running away days for a disperse team.

Reviewing an in-person away day. We talk about the nature of collaboration and how working in person helped us review work effectively.

Jul 12, 2022

A picture of our work setup. There is a table with 3 laptops on it; 2 people are sat around the table working on their laptops. On the wall there is a tv screen, which is presenting images from one of the laptops.

Jul 12, 2022

Jamie Gibson

Caring for participants and yourself during user research, Pt4

Ideas for improving the impact of research presentations whilst taking better care of yourself and research participants.

Jun 30, 2022

Parody image imagining how it would look to be a lion at work. The lion’s paws are typing on a laptop while attending a “zoo” conference online meeting. You can see images of different animals (like a horse, a cat, and a bison) on the “zoo” call.

Jun 30, 2022

Jamie Gibson

Caring for participants and yourself during user research, Pt3

What you can do throughout your research to improve your results and take care of yourself and research participants.

Jun 14, 2022

a diagram mapping out where you perform different actions in the research process. Before a research session: draft consent statement with content designers and plan escape routes. During the research session: get consent, make people comfortable, set boundaries, check-in, and use escape routes if needed. After research, check-out with colleagues.

Jun 14, 2022

Jamie Gibson

Caring for participants and yourself during user research, Pt2

How you can use the ideas around power and privilege, to improve your results and take better care of yourself and research participants.

Jun 7, 2022

Image showing the Wheel of Power and Privilege. It’s a circle divided into a number of categories related to identity and demographics (e.g. wealth, housing, ability). The closer you identify to the middle of the wheel for each category, the more power you are likely to have; conversely, the further you identify with the outside of the wheel, the more marginalised you are likely to be.

Jun 7, 2022

Jamie Gibson

Caring for participants and yourself during user research, Pt1

Using ideas from co-production in user research to improve your results and take better care of yourself and research participants

May 31, 2022

Two text-boxes, side by side. The first says: BEFORE. Ask 100 people what they want. Write a report so your team can design for them. Measure product performance with analytics. The second says: AFTER: Invite 100 people into your process. Create spaces for collaboration, discovery and ideation. Keep iterating based on feedback and continuous discovery

May 31, 2022

Jamie Gibson
in
Doing Service Design at the National Lottery Heritage Fund

19 April 2022 to 3 May 2022 Weeknotes: Arrears payments build, designs take shape and research…

Update on implementation of a new feature, collaborative design work and how we prioritise improvements based on research

May 10, 2022

A before and after showing how the digital outputs question used to be asked as Material from our project is available online and how it’s asked in the new design. The new design breaks the question into 2 steps — step 1 asks if they have created digital outputs and if they say yes, they go to step 2. Step 2 gives an input box asking for a brief description of the digital outputs and website links.

May 10, 2022

Jamie Gibson

Lab Weeknotes 13–17 July

In this post: testing using scenario-based roleplay; recruitment reflections, and; how we run collaborative analysis.

Jul 17, 2020

Lab Weeknotes 13–17 July

Jul 17, 2020

Jamie Gibson

A Beginner’s Guide to Speech-to-Text Software

How you can use speech-to-text software and avoid it asking if you meant “City sends a vice?”

Nov 5, 2019

Picture of someone talking into a tin can and string phone.

Nov 5, 2019

Jamie Gibson

Jamie Gibson

User Researcher @ National Lottery Heritage Fund

Following

Help
Status
About
Careers
Press
Blog
Privacy
Terms
Text to speech
Teams