It needs to be built using open source technology Relying upon a proprietary software means you’ll get stung every time you request a change or enhancement — and the stinging will continue for every request made thereafter. Using open source technology is a no-brainer.
Every good company has a NSM. But if you want to build a company where people’s behaviors and actions are aligned with long-term value, don’t stop with the NSM. Put some more thought and add a check metric to your company’s top level goals. You won’t regret it, and your company’s stakeholders will thank you for it.