10 Common Problems With Dragon Professional Individual

Dragon Support By Experts
2 min readMay 3, 2023

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Given are the 10 common problems and their solutions a Dragon Professional Individual user faces while using the dictation software.
Dictation does not work
When you try to dictate something, the words do not appear on the screen of your computer. Using the microphone, when you try to say few words it says, “Please say that again.”
Check your microphone
See if your microphone is connected to the computer properly in the correct slot. You can also try to use the microphone for the Windows Sound Recorder. If it lets you record a sound through the microphone, then check out for other causes.
Sound Card Faulty.
If your computer sound card is faulty, it may cause poor recognition, but even poor recognition is a far cry from nothing. The sound card would have to be broken rather than just be inadequate quality to cause Dragon Professional Individual to stop dead in its tracks.

Mute Button ON/OFF.

Check for the mute button if it is ON or OFF. You can double-click the speaker icon on the taskbar and look at the Microphone Balance. If the Mute check box is selected, deselect it. You can run a microphone check to fix the problem too.

Microphone Icon on Dragon Asleep?

Find out if Dragon Professional Individual is asleep. If the microphone icon on the Windows taskbar or on the Dragon Professional Individual toolbar is blue, then it is asleep.

This is helpful if you are dictating directly into the Dragon Professional Individual document window, the above are all the obvious sources to check. In case, you are dictating into a different application, you must check for other problems.

Check the Dragon Bar.

Find out the color of the Dragon Bar. See whether the circle indicator is green in color. If it is not green in color, it means you have lost the support.

In case of using the non- Microsoft application, use the Dictation Box. If this happens inside Microsoft Outlook or Microsoft Word, make sure you close them down along with Dragon Professional Individual and then restart them. This usually fixes it. Also, make sure that WinWord.exe or Outlook.exe is not running in the Processes tab of the Task Manager.

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