Jamey JeffThe SASSE way to on-board new customersDelivering successful outcomes for customers starts on day 1, and as customer success professionals, that means designing and leading an…Jun 20, 20181Jun 20, 20181
Jamey Jeff3 Ways to Budget for Customer SuccessOne common challenge that customer success leaders are often faced with is how to budget for the function. It may be that Customer Success…Oct 16, 2017Oct 16, 2017
Jamey Jeff3 lessons customer success teams can learn from a sales bookYears ago, when I was with Accenture, one of my mentors encouraged me to read Let’s Get Real or Let’s Not Play by Mahan Khalsa and Randy…Nov 8, 2016Nov 8, 2016
Jamey JeffScale customer success without forgetting your customers are people“Corporations are people, my friend.” Remember the good old days when those were the types of quotes that earned headlines from a…Nov 7, 2016Nov 7, 2016