Wisdom from the Watermark Conference for Women 2018 — On Friday February 23, 2018, I attended the Watermark Conference with Judy Kleinberg, CEO and President of Palo Alto Chamber of Commerce, and Shweta Bhatnagar, Associate Director of Government and Community Relations, Stanford University. This is my first year at this conference, and I was awestruck by the lineup of…

As Andrew Ng, adjunct professor at Stanford, describes it, “AI is the next electricity, and there is no going back.” Just as electricity has changed many industries since it was introduced, so will AI. Therefore, it is important for individuals and businesses to understand this powerful technology, to ask the…

On Nov 30th, I was invited to CXxAI — an interactive roundtable for Customer Experience leaders in enterprise organizations. During the panel, we focused on the most widely used form of artificial intelligence in customer experience — chatbots and virtual assistants, enhanced with natural language processing capabilities. We discussed how…

Famed polar explorer, environmental leader, and public speaker Sir Robert Swan and his son, Barney Swan, spoke with the SAP Silicon Valley community last week about their upcoming South Pole Energy Challenge. This November, the duo will embark on a history-making Antarctic expedition, walking 600 miles to the South Pole…

Successful design-driven companies go beyond using design as a service, and see it instead as a catalyst for culture change and as a tool to drive business strategy and innovation. However, they do not get there overnight. …

We like to think of innovation as being at the confluence of technical feasibility, business viability, and human values.

What is Innovation? Not everyone will agree on a precise definition of innovation, but most agree that it is more essential for organizational survival now than ever before. Companies like Blockbuster and Kodak, which went from multi-billion dollar enterprises to bankruptcy in less than a decade, provide cautionary tales to the rest of…

If you happened to wander into SAP’s AppHaus Palo Alto on Sept 29th, you may have wondered if you were in the right place. Scattered around our “treehouse of creativity” were guests from diverse backgrounds, mingling and admiring a collection of artistic renderings detailing human brain activity. Over one hundred…

Design thinking is not just a big joke…or is it? I wondered about this recently when I attended a sketch comedy writing workshop led by our very own talented intern Bradley Naumann. At the Design & Co-Innovation Center (DCC), we encourage team members to share their talents with the rest…