Jan D. Smit
Aug 22, 2017 · 1 min read

Hi Joshua,

Great article! I have better insight now in how Apple’s MDM works.

I would like to ask you a question which might be slightly off-topic, but maybe you can hint me into the right direction.

We have several iPad’s enrolled through Apple’s DEP. But unfortunately we had te recover from a backup and now Profile Manager is aware of the iPad’s but the connection with the owner is lost.

Can I use Apple Configurator to recover this connection? Or is Profile Manager’s ‘mydevices’ the only way?

Thanks in advance!

Jan

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