Steal this idea (openly)We often talk about encouraging people to work in the open, but we don’t talk enough about helping people use what’s already out there.May 4May 4
Understanding real user needs: beyond the taskI’ve been working in user research for a long time, and I’m often asked for advice — usually on the same few topics. So I’ve started to…Mar 26Mar 26
Ethics in user researchUser research ethics: when (and if) to bring up past disclosuresMar 16A response icon1Mar 16A response icon1
Caring, Jock Stein and the lost Blue Badge.Embracing a new role with remote workingDec 19, 2023A response icon2Dec 19, 2023A response icon2
Published inBootcampDesign is PoliticalAs user researchers and designers, we often create products and services that impact people’s lives. It’s one of the attractions of what…Feb 4Feb 4
My Irish road trip — Design Thinking Ireland 2022Act 1 — the beginningJun 23, 2022A response icon3Jun 23, 2022A response icon3