Janice Yanling Lim

…es sense is what is coherent only if you ignore anything that doesn’t suit your existing narrative. Rightness, on the other hand, is the willingness to embrace temporary incoherence — or a state of confusion and nonsense — long enough that a broader and more honest mental model of the world can be created. One accepts only what makes it feel comfortable; the other seeks out and corrects errors to make …

Being interested in people. Giving people the benefit of the doubt. Being trustworthy. Checking in on people. Teaching people.

… But Tom made me think about how I’m doing that and in the process, I’ve learned a valuable lesson: sometimes the best thing you can do for someone is simply listen to them and do what you can to let them know you care.