How Google Sheets Took Share From Excel Using Competitive PositioningBy definition, most product, marketing and sales people don’t work at market leading companies. In order to build a business, we need to…Jul 12, 2022Jul 12, 2022
How to Use JTBD to Win The Video Conferencing MarketHow we use conference rooms and the av technology in them has changed rapidly in the past two years.May 19, 2022May 19, 2022
A JTBD Perspective on Zendesk Acquiring SurveyMonkeyLast month Zendesk rescinded it’s $4.1 billion offer to acquire Momentive (SurveyMonkey).May 18, 2022May 18, 2022
Published inthrvBy definition, most product, marketing and sales people don’t work at market leading companies.In this post, we’ll use Jobs-to-be-Done to understand how Sheets’ competitive position made it clear to customers when they should switch…Sep 14, 2020Sep 14, 2020
Published inthrvHow to Save WeWorkAs recently as three months ago, WeWork was a high-flying startup headed for an IPO with a $47 billion market cap. Since then, they have…Dec 9, 2019Dec 9, 2019
Published inthrvGetting to The Truth — Stop Ignoring What Customers Want“Every lie we tell incurs a debt to the truth. Sooner or later that debt is paid.”Jun 26, 2019Jun 26, 2019
Published inthrv3 Tips for Adopting a Product Management FrameworkProduct Management frameworks are exciting to learn and frustrating to implement. As a product manager myself and a framework teacher, I…Mar 26, 2019Mar 26, 2019
Published inProduct CoalitionChoosing Features for an MVP with JTBDThis post was originally published on thrv.com and written by Breena Fain from an interview she and I conducted with JP Luchetti.Sep 20, 2018Sep 20, 2018
Published inthrvLearn and Measure Before You Build: Using JTBD to Improve The Build-Measure-Learn Feedback LoopYou can use Jobs-to-be-Done to learn from your customers and measure a new product idea before building anything.Mar 2, 2018Mar 2, 2018