Jas NijharinEE Design TeamWhy is it important to identify user needs?Jasmir Nijhar, Specialist User Researcher at BT, has a new approach to identifying and acting on user needs.Jun 20, 2022Jun 20, 2022
Jas NijharinEE Design TeamBacklogs: The secret to managing user researchJas Nijhar is a user researcher who supports multiple teams and squads, which can be tricky in an agile environment.Oct 29, 2021Oct 29, 2021
Jas NijharinEE Design TeamUsing RITE to quickly resolve experience issuesUser Researcher Jas Nijhar shows how a trial of the ‘RITE’ method is working for the BT design team.Jul 13, 2021Jul 13, 2021